NHTSA Data Explorer

Mercedes-Benz Sprinter 3500

Data refreshed May 30, 2026

Select a model year to filter results to that year of the Mercedes-Benz Sprinter 3500.

Complaints

353

Active records

Recalls

101

Active records

TSBs

444

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

1

Injuries

10

Crashes

12

Fires

7

Top reported issues — Mercedes-Benz Sprinter 3500

Click a category to expand its values.

Driver assistance issue

111

Operating state

69

Condition issue

63

Reporting mechanism

62

Performance issue

42

Braking behavior

38

Safety restraint issue

34

Transmission/drivetrain behavior

31

Vibration/harshness

16

Engine behavior

14

Thermal issue

13

Electrical issue

11

Lighting behavior

8

Noise

8

Starting behavior

8

Access/entry issue

7

Fluid issue

7

Safety restraint behavior

6

Steering behavior

5

Infotainment behavior

4

Powering on/off behavior

4

Recent change

3

Ride/handling behavior

3

Smell

2

HVAC behavior

1

Wiper/washer behavior

1

Recent filings

The 10 most recent filings for each type.

2025 MERCEDES-BENZ SPRINTER 3500

Filed May 22, 2026


FIRE HAZARD — UNDERSIZED DC CABLE WITH UNDOCUMENTED SPLICE INSIDE PASSENGER COMPARTMENT The 2026 Midwest Automotive Designs Luxe Cruiser D6 (VIN [XXX] , Unit #[XXX]) contains an undersized negative DC cable carrying 304 amperes continuous through a conductor rated for 195 amperes (2/0 AWG copper), representing 156% of rated capacity under NEC ampacity tables. Motor-starting surge loads can exceed 400 amperes (205% of rated capacity). This cable is the primary DC negative path between a 1,080Ah…

2021 MERCEDES-BENZ SPRINTER 3500

Filed May 4, 2026


My RV is going into limp mode after driving several (about 4) hours. No CEL and no other symptoms other than paddle shifters not working while driving on interstate This has happened several times. I brought it twice to. Mercedes in Macon Ga who could not see any codes nor replicate and obviously will not just start replacing components. I researched on internet and many folks are experiencing same issue. Some said if I pull over, shut down for about 20 minutes, and restart it will correct. I…

2023 MERCEDES-BENZ SPRINTER 3500

Filed Apr 23, 2026


There was an SRS Error message. The SRS system is non-functional on a vehicle with 400 miles. The dealership has attempted to fix the problem by replacing the fuse and control unit, but it appears to be a coding - programming issue. An engineering case has been opened for 2 weeks, but they have given me no notice of what or when the next step takes place.

2024 MERCEDES-BENZ SPRINTER 3500

Filed Apr 1, 2026


The contact owns a 2024 Mercedes-Benz Sprinter 3500 equipped with Kumho Tires, Tire Line: Crugen Premium, Tire Size: 215/85/R16, DOT Number: 1H23PLDV9. The contact stated that while driving 65 MPH with his wife and dog inside the vehicle, the contact heard an abnormally loud sound coming from the front passenger’s side wheel. The contact slowed down and parked the RV at a local gas station. A dealer was not contacted. The vehicle was not taken to the dealer or an independent mechanic to be…

2021 MERCEDES-BENZ SPRINTER 3500

Filed Mar 13, 2026


The contact owns a 2021 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, the message “Driver’s Side Air Bag Deactivated” was displayed. The vehicle was taken to a dealer, where it was diagnosed, and determined that the wiring harness needed to be rewired. The vehicle was repaired; however, the failure persisted, and the message was displayed. The vehicle was taken back to the dealer, where it was diagnosed with a voltage issue; however, the dealer…

2016 MERCEDES-BENZ SPRINTER 3500

Filed Oct 7, 2025


Fire

Unshielded rear-center generator exhaust pipe positioned with approx 12 in clearance above the ground, ignited the exterior of vehicle when generator operated, causing total loss. My safety as well as my pets was put at great risk due to this design and lack of shielding. The problem has not been reproduced of confirmed by dealer or independent service center, however the fact of such pipe getting hot, and nbeing related to the generator was recognized by the dealer. There were no warning…

2019 MERCEDES-BENZ SPRINTER 3500

Filed Sep 30, 2025


Hello, I recently took the vehicle to the official Mercedes Benz dealership for recalls and they have completed all of them , Also have proof of correction document I can send it over, please update the system Thanks

2019 MERCEDES-BENZ SPRINTER 3500

Filed Jul 24, 2025


The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V796000 (POWER TRAIN), and the vehicle was taken to a local dealer, where the vehicle was repaired under recall, and the contact was informed that the knock sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

2023 MERCEDES-BENZ SPRINTER 3500

Filed Jul 18, 2025


I am filing a formal complaint against Lazydays RV (Tampa, FL) for repeat violations of NHTSA safety standards and probable violation of their 2022 Consent Agreement and Compliance Monitoring Order. In May 2024, I purchased a 2023 Mercedes-Benz Sprinter RV from Lazydays. The vehicle was sold as “new” and delivered to South Carolina. Upon delivery, I discovered it had been stripped of OEM parts and tampered with prior to shipment, including a non-OEM “Tampa Bay Battery” substituted for the…

2024 MERCEDES-BENZ SPRINTER 3500

Filed Jun 12, 2025


We purchased a new 2025 Jayco Melbourne and afterwards discovered the MBZ 3500 Chassis was a 2024.(6/19/2024) A 2025 MBZ 3500 chassis has a TPMS -factory installed system; 2024 no TPMS. I started to install an aftermarket TPMS and noted the tire valve stems were rubber. I couldn’t install the end cap sensors due to safety concerns about centrifugal force causing a failure of the rubber valve stems on the wheels. My next contact was MBZ customer service. They referred me to Walter’s…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated May 30, 2026. Refreshed nightly.